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Coral Hospitality is a leading full-service hospitality management and investment company. Guided by industry veterans, Coral is a total solution provider dedicated to delivering superior guest experiences while maintaining the highest levels of fiscal management.

Each property is viewed as unique and there is never a one-size-fits all mentality or plan. Every one of Coral Hospitality's properties reflects the unique and distinctive qualities of its destinations through architecture, and interior design elements. Each of Coral's properties has a customized management plan that embraces customer focused services and amenities.

Coral Hospitality is dedicated to service excellence for all guests and staff. Training is "five-star" and helps staff to understand the power of service excellence and the need to work as a team to accomplish collective goals. Coral Hospitality's proven methodologies, coupled with innovative ideas unique to each property, are a recipe for excellence.

Key elements of Coral Hospitality's hotel and resort property management include:

  • Implement "five-star" training programs
  • Create a team that works cohesively and is focused on goals
  • Implement memorable experience and guest satisfaction programs
  • Define expectations and be accountable to results
  • Develop and measure strategic initiatives to drive results
  • Develop and implement standard operating procedures in all areas
  • Implement a critical path plan by department to ensure execution and positive outcomes
  • Ensure programs and procedures are innovative and proven
  • Survey programs for guest, member, and employee input
  • Spa management experience bringing together the right blend of training, service focus, and fiscal responsibility
  • Short and long range financial and capital planning
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